Citizens Bank PLC Cash In-Charge/ Cash Officer Job Circular 2021

Not specific
Job Responsibilities
    Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering queries.
    Informing customers about bank's products and services.
    Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.
    Maintaining and balancing cash drawers and reconciling discrepancies.
    Packaging cash and rolling coins to be stored in the bank vault.
    Keeping a clean, organized work area and a professional appearance.
    Handling currency, transactions, and confidential information in a responsible manner.
    Using software to track bank information and generate reports.
    Following bank's all financial, security regulations and procedures.
    Working knowledge of BACH, BEFTN, RTGS.
    Check Balance of cash daily before closing of vault.
    Maintenance of various register related to cash.
    Timely preparation of CTR, STR, torn note, AML and other works related to Cash Department.
    Proper maintenance of locker.

Employment Status
    Work at office

Educational Requirements
    Graduation having no 3rd class/division in the academic career.

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Additional Requirements
    Age at most 40 years
    Good understanding of the needs of customers.
    Multitasking orientation.
    Cash handling experience and on-the-job training are required.
    Exceptional time management, communication, and customer service skills.
    Basic math and sound computer literacy.
    High level of accountability, efficiency, and accuracy.
    Good behavior and mannerism will be treated as additional quality.
    Good communication skill both in Bangla and English.

Job Location
Anywhere in Bangladesh