Collection Associate - Contractual (Retail Loan /Credit Card)

Trust Bank Limited

   Not specific

Job Responsibilities

    Achieve the monthly collection target set by the management
    Call/SMS/visit (within/ out of city) and make all necessary communication with the customers on daily basis following banking norms
    To identify the unreachable customers and redirect these for field visits with/without support of 3rd party agency
    Attend customer and meet queries, prepare visit report
    Follow line managers all instruction timely & accurately and write down detailed information on client in call sheet / collection software
    Inform the line manager immediately for any dispute occur in times of call/ visit.
    Conduct single visit/group visit to the customer/guarantors and maintain visit reports.
    Take account wise corrective measure as necessary for effective collection steps for his/her assigned accounts

Educational Requirements

        Minimum Graduate with CGPA 2 or 2nd Division
        Minimum 2nd division or CGPA 2.50 and above on 5.00-point scale (SSC & HSC)

Experience Requirements

        Experience in similar field will be an added advantage

Salary Information


Apply Procedure

Apply online through
No hard copy of resume will be entertained
Application Deadline : 12 Jun 2021